Contact information
Contact Us
Have questions about our ceiling fans, your order, or need assistance? We're here to help!
Customer Support
For product enquiries, order assistance, shipping, returns, refunds, warranty claims, or technical support, please contact us by email.
Email: support@sofucorfan.com
Please include your order number when contacting us about an existing purchase.
Business & Partnership Enquiries
We welcome enquiries regarding:
-
Wholesale orders and distribution partnerships
-
Business collaborations
-
Affiliate and influencer partnerships
-
Marketing and promotional collaborations
Email: support@sofucorfan.com
Response Time
We aim to respond to all enquiries within 24 hours. Response times may be longer during weekends, public holidays, or periods of high demand.
Company Information
Brand: Sofucor
Company: KEBAISHI Co., Limited
Registered Address: Room 7022, Block D, 7/F, Tak Wing Industrial Building, 3 Chun Wan Road, Tuen Mun, Hong Kong 999077
Website: https://eu.sofucorfan.com
Email: support@sofucorfan.com
Warehouse Address
Germany Warehouse
Albert-Schweitzer-Str. 1, Tor 20
55459 Grolsheim, Rheinland-Pfalz
Germany
Our warehouse is used for order fulfilment only and is not open to the public. Please contact our customer support team before returning any products to obtain the appropriate return instructions.
